Citadines Central - Xi'an (Shaanxi)

ex. Citadines Xian Central

36 Zhubashi, Xi'an (Shaanxi), China, 710002show map
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Rooms and Guests
2Guests1room
Highlights
8
SuperbBased on  502 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in China

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Overview

The 4-star Citadines Central Hotel is located in the center of Xi'an. Featuring contemporary architecture, the hotel was renovated in 2010.

A short stroll of 25 minutes will take you to Xi'an Museum. The venue is located within 10 minutes' walk from Xi'an center.

Nearby points of interest include historic sites, a bell tower and a museum.

Xianyang airport is 35 minutes' drive away from Citadines Central Hotel.

Rooms

The hotel comprises 162 elegant rooms with satellite TV, wireless internet, a laptop safe, a kitchenette and a DVD player as well as a small fridge, a dishwasher and kitchenware. They offer bathrooms fitted with a shower, a hairdryer and towels.

Eat & Drink

There is a dining area for guests to enjoy their meal. Offering a variety of dishes, Fan Jiala Juice Bun Filled With Diced Lamb and Larry's Singapore Kitchen are about 50 meters away.

Services

Residents will benefit from 24-hour reception, dry cleaning and wake up service.

Relax

Guests with children at Citadines Central Hotel can take advantage of babysitting and cots. The hotel offers a gym and a fitness center to ensure guests keep fit.

Internet

High-speed internet access is available in the hotel rooms for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2010.  Number of floors:   12.  Number of rooms:   162.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Breakfast room

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Laundry

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Table tennis

Services

  • Airport shuttle
  • Room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Bell staff/Porter

Dining

  • Breakfast room
  • Restaurant buffet
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Garden area
  • Barbeque grills

Room view

  • City view

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dining table
  • In-room desk
  • Ironing facilities

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchen
  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Xi'an Great MosqueXi'an Great Mosque1700 ft
Ancient Wall of South Gate of Yan'anAncient Wall of South Gate of Yan'an2000 ft
Xi'an City WallXi'an City Wall2700 ft
Zhonglou StationZhonglou Station1700 ft
Yongningmen StationYongningmen Station3300 ft
Drum Tower (Gulou)Drum Tower (Gulou)1600 ftThe Southern of Xi'an West Main Street Beiyuanmen,
Shu Yuan Men ( Ancient Culture Street) Shu Yuan Men ( Ancient Culture Street) 2100 ftShuyuanmen, Beilin District
Luomashi Walking StreetLuomashi Walking Street2300 ftEast Main Street, Beilin District
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Larry's Singapore KitchenLarry's Singapore Kitchen100 ft36 Zhubashi
Chan's KitchenChan's Kitchen200 ft36 Zhu Ba Shi (next to Citadines Serviced apartments)
Fan Jiala Juice Bun Filled With Diced Lamb (Bamboo Basketry City)Fan Jiala Juice Bun Filled With Diced Lamb (Bamboo Basketry City)500 ftZhuBa Shi Street 53
Restaurant In Spring (Southern)Restaurant In Spring (Southern)700 ftFen Alley South YuanMen 20
McDonaldsMcDonalds900 ft2 West Street
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Chang'an UniversityChang'an University1.9 mi
Xi'an MuseumXi'an Museum1.4 mi
Shaanxi History MuseumShaanxi History Museum2.2 mi
Xi'an Jiao Tong UniversityXi'an Jiao Tong University2.1 mi
Beidajie StationBeidajie Station4600 ft
Nanshaomen StationNanshaomen Station1.2 mi
Tiyuchang StationTiyuchang Station1.7 mi
Longshouyuan StationLongshouyuan Station2.4 mi
Xiaozhai StationXiaozhai Station2.4 mi
Revolution Park Revolution Park 1.3 miNo.53 Siwu Road, Xincheng District
Small Goose PagodaSmall Goose Pagoda1.3 miNo.72 Youyi Road, Beilin District
Temple of the Eight Immortals (Ba Xian An) Temple of the Eight Immortals (Ba Xian An) 2.1 miWu Dao Shizi Dongjie
Dayan Pagoda Northern SquareDayan Pagoda Northern Square2.7 miYata Road, Yanta District
Big Wild Goose Pagoda (Dayanta)Big Wild Goose Pagoda (Dayanta)3.0 miEnci Temple The southern part of Yata Road, Yanta District
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Getting around
Airports
Xianyang (XIY)17.1 mi
Train
Xi'an Railway Station1.9 mi
Underground
Zhonglou Station2000 ft
Yongningmen Station3700 ft
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Reviews
8.4
SuperbBased on  502  reviews

Rating by category:

9.5
Location
9.0
Rooms
7.5
Service
  • 5.8
    Guest rating

    The location was good as far as access to shops and sightseeing and the staff really tried to accommodate. There was blood on our sheets and they tried to blame us when it was obvious older blood, just a way to charge a little bit more. The manager was good and sorted it out but I had to spend an hour of my personal time to do so. It's in the City Center and lots to do. Overall, for China, I'd give this hotel a high rating.

    China is just starting to work on western tastes and it's going to take some time. The bellman watched me unload my luggage and carry it into the lobby and then he came over and offered to take it to the room.

  • 7.8
    Fabulous

    What a great hotel. Real value for money. The staff was outstanding. We needed medical help and one of the staff members committed himself to stay by our side the whole time we were at the hospital. Absolutely amazing!!!! The location is great. In the middle of the city centre and a lot of public transport available in that area. Great little local restaurants around and the whole atmosphere was lovely. The rooms are very spatious and clean and we loved every minute being there.

  • 9.2
    Superb

    L'hotel Citadines was just perfect: the room(actually a studio or mini-aprtement) was very confortable, well designed and very quite. The personel at the frontdesk speak very good English and are kind and helpful. The hotel is perfectly located (literally 100 steps from where the airport shuttle stops) and very close to everything you want to see in the city centre of Xi'An (Muslim block and Mosque and so on). This hotel has an excellent value for money and I would definitely reccomend to stay there and I would get there again if I would ever go back to Xi'An

    Everything was fine, the only little thing which was not that good was the breakfast: it is served in a small restaurant fast-food style close to the hotel that doesn't match at all the style and the cleaness of the hotel. However if you like to have salty or chinese food in the morning this place is pretty good but if you are more keen on the continental breakfast then maybe you're better to buy what you want to eat in a supermarket and have the breakfast in your mini-apartement (they are equiped with a modern and nice kitchen)

  • 8.2
    Fabulous

    Clean and pleasant with good internet access and good choice of tv channels.

  • 7.8
    Fabulous

    After a 4 hour flight delayed, we arrived at the hotel after a short 5 minutes walk from the airport shuttle. We were given a room type that we booked, but the room was dirty and not ready. The 2nd room had a funny smell from the bath room, so we went back to the first. The housekeeping staff came and did a bit of cleaning and put new bedding on the beds. The next day, a more through cleaning was done while we were out sightseeing. Location is great and easy to get to the tourist spots. Larry's Singarpore Kitchen has very good breakfast if you like Asian dishes. Service from the hotel staff was very good. An item I left behind was sent to the next hotel promptly.

    The hotel is currently under renovation, so it may be dusty and noisy during the day. All the staff should be given new set of uniforms.

  • 9.2
    Superb

    Good staff, good breakfast, big beds and big rooms. The location is perfect, close to the real centre

  • 9.6
    Exclusive

    Very nice staff, very nice room, quiet, there is a laundry.

    Breakfast is not worth the 50 YYuan. At nighht, it is impossible to cross the streets surrounding the hotel by foot since the subterrean passagges are closed.

  • 7.4
    Very good

    The location was perfect - right near the Bell Tower and the Muslim Quarter shopping market. Tours were easy to organise for the Terracotta Warriors etc. Close to the airport shuttle, which was easy to access at the airport on arrival. We did enjoy having a small kitchenette to prepare some meals as a supermaket was also nearby.

    The hotel staff were polite and could speak english however their comprehension was very poor and we struggled understanding the questions and responses.

  • 7.8
    Fabulous

    Location was good. It was close to the bell & drum towers. Room was nice; however, the pictures online looked better. It was useful that the sink was outside the bathroom since there were 3 of us staying in 1 room. Also like that there was a room divider that slides across the room for privacy.

    The check in & out process took a long time. They were renovating while we stayed there, so it was dusty & you can smell the paint. Also, they were renovating the business center, so did not have access to that. It would've been nice if they gave us 3 breakfast coupons for each night we stayed there since we booked a room for 3 people. They only gave us 1 breakfast coupon per night.

  • 9.2
    Superb

    The convient location & size of the rooms, together with the facilities.

    We were given 2 breakfast tickets on checking in & assumed they must be 1 per room per night, as there were 3 of us staying for 2 nights - they weren't. They actually represented 1 per person, so we had to pay for 4 breakfasts. This should be made clear at check-in & price of breakfast clearly displayed.

  • 7.8
    Fabulous

    The hotel is in an excellent downtown location, the staff are very helpful and friendly and most of them speak some English. The washing/drying facilities are useful for a family, just make sure you buy a token to do it yourself or else it's a lot more expensive.

    Our apartment was basic but fine apart from : 1. There were no night tables although plenty of room 2. There was only one chair in the apartment 3. The occasional murky-ish smell

  • 7.4
    Very good

    The location was excellent.

    The staff had trouble with understanding english. This would not be a problem if they did not pretend to understand. If they genuinely do not understand that is fine...but it is when they tell you they understand what you want ....just to make you go away...and then totally ignore your request...that is a problem. It would be much better if they just admitted that they did not understand at all.

  • 8.8
    Superb

    Very modern, nice and clean. Great value for money. You are in the middle of everything in the city. I can recommend it to everybody.

    I wanted them to buy me train tickets.....there was lot of emails (15) and lot of confusion about this. At the end I had to ask them to cancel these tickets, because they didnt bought what I wanted. But honestly it wasnt only their fault and I appreciate their effort. I had to paid cancelation fee, that was ok, but because of confusion while I was checking out about the total amount, I almost missed airport shuttle. I catch it in the last second.

  • 8.8
    Superb

    The staff were great, spoke good English and dirtiest me with a cake on my birthday... The room was big... had free HBO and international channels, the hotel had laundry facilities and the location was perfect.

    The bed was too hard. The most uncomfortable bed I had in all of Asia.

  • 6.6
    Good

    Though the street is not good but area is excellent. Just walk 150 mtrs and you are in best part of the city.

    Staff did not understand english properly. They did not have city map of Xian (which all hotels have and should have).

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Highlights
8
SuperbBased on  502 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in China

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Xianyang (XIY)17.1 mi
Train
Xi'an Railway Station1.9 mi
Underground
Zhonglou Station2000 ft
Yongningmen Station3700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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